When you sign up on Flutterwave, by default, you are live and can start receiving payments immediately. However, your transaction volume will be limited and you will not be able to make use of the transfers and balance top-up feature if your account is not verified. The requirements for being verified are outlined here.

How to get verified

If you are not already verified, you should see a section at the top of any page you visit in your Flutterwave dashboard prompting you to "Add a bank account".

Clicking this takes you to a page where you can add your bank account details and provide your ID and company documents as applicable. Once you submit this, Flutterwave's compliance team will review and accordingly verify your account promptly.

If you're having any problems with verification, you can simply send a mail to hi@flutterwavego.com, and our customer success team will be happy to assist you.

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