How many cards can I create?

Barter allows you to create an unlimited number of cards. However, please note each new card comes with an issuance fee.

Why is my dollar card declined when I try to make a transaction:

Please confirm that your balance is sufficient enough for the transaction.

Also, please note that Barter cards will not work on any bitcoin, binary option, trading, or money transfer websites, betting websites, and cryptocurrency websites, as Barter cards are specifically designed for merchant payments.

If none of these applies send us an email at hi@flutterwavego.com

How do I create a card?

To create a card, follow these steps:

  • Click on cards on your dashboard
  • Click on 'New card' (if you are using your mobile application this is at the top right corner of your screen)
  • Click on choose virtual card or gift card on your mobile app

Honestly, the rest of the process is simple and easy to follow through 😎

Where can I use my dollar card

You can use your Barter card on most merchant sites where the Visa logo is displayed.

The Barter USD card can be used on all global merchant payment sites like Uber, Netflix, Google Play, Apple Music, Asos, Udemy, Coursera, AliExpress, Namecheap, Facebook, PayPal, etc. for payments and purchases.

NB: Barter cards will not work on any bitcoin, binary option, trading or money transfer websites, betting websites, and funding cryptocurrency websites as Barter cards are specifically designed for merchant payments.

Why is my Naira card not accepted on merchant sites:

The Naira card can only be used on sites that make use of Flutterwave as their payment processor like Uber, ArikAir, Airpeace etc.

If your card is rejected, it means the card is being used on a site that is not a Flutterwave merchant site.

Is the Naira card open to all Barter users?

Your Barter wallet needs to be Naira to create a virtual Naira card. Currently we do not support other local currency virtual cards yet.

My card was deleted after using it on a merchant site, why?

You may have used your card on a prohibited website on barter. Barter cards are not allowed on any Money transfer website, dating sites, betting sites, bitcoin, binary option, trading and cryptocurrency websites.

I am trying to add my card to apple music but it is rejected

Please ensure that you have a dollar card created on your account, as that is the card to be used for such transactions.

To add your barter USD card to iTunes, kindly follow the steps below:

  1. Open your App Store.
  2. Click on the profile icon at the top right of the page.
  3. Click on your Apple ID.
  4. Click on Country/Region, and then click on Change Country or Region.
  5. Select the United States as your country and agree to the terms.
  6. After this add your card using the card details.
  7. Where billing address is required, use the following details

Street 1: 333 Fremont Street,

Street 2: San Francisco City

City: San Francisco

State: CA - California

Zip Code: 94105

Phone number: +1(857) 5745195

8. After this, click on Done.

9. Go to settings, click on Apple ID, then click on Payment & Shipping to confirm the card in your payment methods.

I am trying to make payment for my Facebook Ads but it is declined

Note that you are required to have a dollar card created on your account as that is the card to be used for such transactions. You also need to ensure you have more than enough funds to accommodate the authorisation fee and merchant foreign transaction fee.

If it is none of the issues above, kindly send an email to hi@flutterwavego.com with a screenshot of the issue so we can resolve it.

I am trying to make a transaction and I get the error ''contact administrator"

This means your account may have been flagged for a variety of reasons. Please send a mail to hi@flutterwavego.com with the following requirements, the masked PAN (first 6 and last 4 digits) of the last card used in funding your barter account, a picture of your valid means of ID and a selfie of you holding both cards.

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