I paid my bills (DSTV, GOTV) and my decoder is still scrambled
Please provide the details below to hi@flutterwavego.com to enable investigation:
Barter Email Address
Amount
Date of Transaction
Also, we recommend that you please reach out to DSTV or GOTV as the below might be the reason;
package expired before your subscription
downgrade/upgrade of package
I paid my utility bill (EKEDC, IKEDC) and I did not receive the token:
To get the token, you can click on the transaction to expand the details and retrieve the 20 digits token number in the receipt. The token is also sent as a push notification to your phone.
If after checking this you still can't obtain the token, please send the details indicated below to hi@flutterwavego.com;
The email address linked to your account.
The amount of the transaction.
The date of the transaction.
I bought airtime and I have not received value
Please provide the details below to enable further investigation:
Barter Email Address
Amount Funded
Date of Transaction
and send them to hi@flutterwavego.com