You can now make cash pick-ups with ease for remittances into Nigeria using Flutterwave at designated pick-up points nationwide. We've answered a few questions you may have about USD cash pick-up:

What is the USD Cash Pick up option on Barter?

The USD Cash Pick-up option is a delivery method that allows recipients to physically collect cash from a convenient pick-up location nationwide. Please note that cash can only be collected in USD in line with CBN directives.

How do I initiate a USD Cash Pick up transaction to Nigeria?

Please follow these steps to initiate a USD Cash Pick-Up Transfer to Nigeria

  • Launch your Barter App

  • Click Send Money

  • Click Send Money Abroad

  • Input Amount

  • Select USD Cash Pick-up option

  • Input Beneficiary details (Recipient's name, Recipient’s Residential Address, Phone number, and Email Address)

  • Select Pick Up location of your choice (UBA/Zenith Bank)

  • Review transaction summary to ensure the details are correct.

  • Input your Transaction Pin to complete the transaction.

Note: The transaction will be available for pick-up within minutes. Please ensure all information filled is accurate and the recipient's name matches the name on a valid means of ID. A Unique Reference Code will be generated for the sender to be shared with the recipient. This is very important to ensure smooth pick up by a recipient.

How will my recipient know the funds are available for pick up?

Once the cash is available for pick-up, we will notify the sender and the recipient via Email & SMS including directions to the nearest pick-up location. Please ensure the email address and phone number provided during the transaction is accurate.

What information is required before I can send money via the USD cash pick up option?

  • Recipient Name: Please provide the recipient’s full legal name and ensure it matches the recipient’s valid means of Identification.

  • Recipient residential address

  • Phone number

  • Email Address

  • Purpose of Transfer (narration)

What information is a recipient required to provide for cash pick up?

The recipient will be required to provide the following information at the pick-up location once pick up notification is received:

  • Sender’s name

  • Reference number/Unique Reference Code

  • Valid means of ID [this could be either International Passport (Nigerian/Foreign), Permanent Voter’s Card (PVC), Bank Verification Number (BVN), Driver’s License & National Identity Management Commission card (NIMC)]

  • Relationship with Sender

  • Purpose of Transfer (narration)

How can a recipient pick up cash?

Barter will notify cash pick up recipients via Email/SMS about funds available. This notification will contain details of the transaction including the amount and pick-up bank. Once the recipient is notified, they may proceed to pick up cash with the following steps:

  • Visit any of our pick-up branches closest to you. Find the nearest branch here: UBA & Zenith Bank.

    Note: Recipients do not need to have an account with the bank to pick up cash.

  • Present the Email/SMS notification showing the token received from Barter at the bank then tender the reference code to the bank representative.

  • The recipient needs to verify identity using any of the following valid means of ID - International Passport; Driver’s License; National ID Card; Permanent Voter’s Card (PVC); or Bank Verification Number (BVN) slip.

  • Once ID is verified, funds will be disbursed for cash pick up instantly,

Note: Recipients must have their mobile phone handy for seamless cash pick-up at the various pick-up locations. Recipients should also ensure the Unique Reference Code for the transaction is obtained from the sender to enable smooth pick up.

Can a recipient pick up cash in Euros or Pound sterling?
No, Cash pick up is only available in USD.

Does the recipient need to create an account on Barter to receive the cash?

No, the recipient does not need to have a Barter/Bank account to access or collect cash.

What is the maximum amount that can be sent/received via USD Cash Pick-Up?

You can send a maximum of USD 10,000 per transfer. However, please note that transfers above USD 2,000 would require extra verification in line with global laws to improve transaction safety which would solely be at the discretion of our bank partners. This means that collection time may vary, based on the transaction amount.

What's the transfer charge?

You will be charged $3 for every transfer.

When will the funds sent be ready for pick up?

The funds will be available for pick-up within minutes of when the transaction is completed.

Why is my transfer rounded to the nearest USD?

Due to recent updates by the Central Bank of Nigeria, recipients can only collect funds in USD. This means funds sent will be rounded to the nearest dollar. We recommend that you always send an actual amount and notify your recipient of this to avoid misunderstanding at the pick-up location.

For example, $200.30 will be rounded to $200.

How do I deal with an erroneous transfer?

While we strongly advise you to verify the transaction details before completing the transaction, we understand that errors may occur. However, note that initiated transactions often can't be reversed or stopped. Please send us an email with transaction details to enable us to review, and possibly assist you.

How can I cancel a transfer?

Please send us an email with transaction details to enable us to review, and possibly assist you.

Can the recipient exchange USD for Naira at the cash pick-up location?

Please note that Barter does not provide currency exchange services. However, recipients can inquire at the pick-up location from the cashier after collecting the cash.

Can the recipient collect Naira via cash pick up?

No, The cash can only be collected in US Dollars (USD) in line with CBN directives.

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